Across all three resources, the OSKI RAP Series emphasizes distinctions-based engagement, respectful relationships, and practical actions that contribute to meaningful reconciliation. Together, the Foundations Guide, RAP Framework, and OSKI RAP Methodology Suite™ support organizations in building the knowledge, capacity, accountability, and continuous improvement needed to develop and sustain effective Reconciliation Action Plans.

The OSKI RAP Methodology Suite™ is currently in development and will provide organizations with a comprehensive collection of proprietary methodologies, practical tools, implementation resources, and structured templates designed to support every stage of the RAP journey. Organizations may apply the Methodology Suite independently or choose to engage optional advisory services to further support implementation.

The Methodology Suite is anticipated to include the following sections:

• Section 1: The OSKI RAP Methodology™

• Section 2: Organizational Reflection & Strategic Planning

• Section 3: RAP Development & Implementation Tools

• Section 4: Monitoring, Evaluation & Continuous Improvement

• Section 5: Sustaining Reconciliation Beyond the RAP

• Section 6: Optional Advisory Services

Additional resources will include:

• Implementation Templates & Practical Tools

• Glossary

• Legal & Use Terms for the OSKI RAP Methodology Suite™

Refund Policy: Digital Products and Professional Services

Our Refund Policy for Digital Products and Professional Services.

Review the refund policy for Digital Products and Professional Services here.

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DIGITAL PRODUCTS REFUND POLICY

Refunds and Cancellations

All sales of digital products offered by OSKI Strategic Solutions are final. Due to the immediate delivery and non‑returnable nature of digital files, no refunds, exchanges, or cancellations will be issued once a purchase has been completed.

Non‑Returnable Nature of Digital Goods

Upon purchase, the Client receives instant access to downloadable materials. As digital products cannot be returned, OSKI Strategic Solutions does not provide refunds under any circumstances, including but not limited to accidental purchases, dissatisfaction with content, or failure to review product details prior to purchase.

Product Review and Responsibility

Clients are responsible for reviewing all product descriptions, previews, and details before completing a purchase. By proceeding with payment, the Client acknowledges and agrees to the terms of this Refund Policy.

Access Issues

If the Client experiences technical difficulties accessing purchased digital files, OSKI Strategic Solutions will provide reasonable assistance to ensure access to the materials. Such assistance does not constitute grounds for a refund.

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PROFESSIONAL SERVICES REFUND POLICY

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Due to the customized nature of professional services, strategic advisory, facilitation, training, and project-based work, fees for services already delivered are non-refundable. If a project is cancelled before work begins, OSKI Strategic Solutions may, at its discretion, provide a full or partial refund based on costs incurred and work completed to date.

Any concerns regarding services provided should be discussed directly with OSKI Strategic Solutions so that a fair and reasonable resolution can be explored.